Data Protection · User Privacy · Security Policy

GM Akra Privacy Policy

Your privacy matters to us. This Privacy Policy explains in plain language exactly what personal data GM Akra collects when you use our platform, how we use it, who we share it with and what rights you have over your own information. Please read it carefully before registering.

Last updated: June 2026
Applies to all GM Akra users
Data Security
No Unnecessary Sharing
Encrypted Payments

01 Overview

This Privacy Policy applies to all users of the GM Akra platform, including the website at gmakra.org, the GM Akra Android app and all related services. It explains how GM Akra collects, uses, stores and protects personal data in connection with sports betting, live casino, slots, fish games and all payment activity on the platform.

By registering an account or using any part of the GM Akra platform, you confirm that you have read this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with any part of this policy, you should not register or continue using the platform.

GM Akra does not sell your personal data to advertisers or unrelated third parties. Data collected is used solely for operating the platform, processing transactions in PKR, verifying identity and maintaining platform security.

This policy should be read together with the GM Akra Terms and Conditions and the Responsible Gaming policy, which collectively govern your relationship with the platform.

02 Data We Collect

GM Akra collects only the data that is genuinely necessary to provide the platform, process PKR transactions securely and comply with applicable obligations. The categories of personal data we collect are as follows:

Category Examples Why Collected
Identity Data Full name, date of birth, ID document details Account registration, age verification
Contact Data Email address, mobile number Account communication, security alerts
Financial Data Payment method details, PKR transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Platform security, fraud detection
Usage Data Betting history, game sessions, login times Account management, responsible gaming
Verification Data CNIC or passport scans (when requested) Identity and age verification

We do not collect sensitive personal data such as biometric data, religious beliefs, racial or ethnic origin, or health information, unless you voluntarily provide information in that category when contacting support.

03 How We Collect Your Data

GM Akra collects personal data through several channels during your use of the platform:

Directly From You

  • When you fill in the registration form to create your GM Akra account
  • When you complete identity or age verification and submit documents
  • When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, bank transfer or card
  • When you contact the GM Akra support team via email or chat
  • When you update your account profile or change your payment method

Automatically During Use

  • IP address, device identifiers and browser type when you visit the website or use the app
  • Pages visited, features used, time spent and interactions with betting markets or games
  • Session login and logout timestamps
  • Error logs and technical diagnostics generated during platform use

Via Payment Providers

When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or a bank transfer, our payment processing partners may share transaction confirmation data with GM Akra. This is limited to what is necessary to confirm the transaction and update your account balance. GM Akra does not have access to your full mobile wallet credentials or bank login details.

GM Akra only receives confirmation and reference data from JazzCash, Easypaisa and Raast – not your full wallet login credentials or bank account passwords.

04 How We Use Your Data

GM Akra uses the personal data we collect for specific, legitimate purposes directly related to operating the platform and serving users in Pakistan. We do not use your data for unrelated commercial purposes or sell it to third-party advertisers.

  • Account management: Creating and maintaining your GM Akra account, processing login sessions and enabling account recovery.
  • Transaction processing: Handling PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your registered payment method.
  • Identity verification: Confirming that registered users are who they say they are and meet the minimum age requirement of 18 years.
  • Platform security: Detecting and preventing fraudulent activity, duplicate accounts, money laundering and other misuse of the platform.
  • Customer support: Responding to your queries, resolving account issues and handling complaints efficiently.
  • Responsible gaming: Monitoring usage patterns to identify signs of problem gambling behaviour and providing appropriate self-exclusion or limit tools.
  • Platform improvement: Analysing aggregated usage data to improve the betting experience, game selection and platform performance for all users.
  • Legal compliance: Maintaining records as required under applicable financial and data regulations.

GM Akra does not use your personal data to profile you for external advertising networks or share your betting history with any party not involved in operating the platform.

05 Payment Data and PKR Transactions

All financial transactions on the GM Akra platform are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, relevant payment data is handled as follows:

What We Store

GM Akra stores a record of each transaction including the amount in PKR, the payment method used (e.g. JazzCash, Easypaisa, Raast, bank transfer), the transaction reference number and the timestamp. This record is maintained for account history and dispute resolution purposes.

What We Do Not Store

GM Akra does not store your full mobile wallet PIN, bank account password, card CVV or any credential that could allow us or any third party to initiate transactions on your behalf without your action. Payment authentication is handled directly by the respective payment provider.

Payment Security

All payment data transmitted between your device and GM Akra's servers is encrypted using industry-standard TLS protocols. Payment processing integrations with JazzCash, Easypaisa and Raast comply with those providers' own security standards.

Your PKR balance on GM Akra is held securely and is only accessible for withdrawal to the payment method registered in your own name.

06 Data Sharing and Third Parties

GM Akra does not sell, rent or trade your personal data. We share data with third parties only in the limited circumstances described below, and only to the extent necessary for the purpose stated:

Payment Providers

We share necessary transaction data with JazzCash, Easypaisa, Raast and banking partners to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.

Identity Verification Services

Where identity or age verification is required, we may share your submitted documents with a trusted third-party verification provider. This data is used solely to confirm your identity and is not used for any other purpose by those providers.

Game and Platform Technology Providers

The live casino, slots and fish games on the GM Akra platform may be powered by third-party game studios. These providers may receive session data necessary to operate the game – such as your session token and bet amounts – but do not receive your name, payment details or contact information.

Legal and Regulatory Requirements

GM Akra may disclose personal data if required to do so by a valid legal process, court order or applicable regulation. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition or transfer of GM Akra's operations, user data may be transferred to the successor entity. Users will be informed of any such change and given a reasonable opportunity to request account closure if they do not wish their data to be transferred.

07 Cookies and Tracking Technologies

The GM Akra website and app use cookies and similar technologies to provide core functionality and improve the user experience. We do not use cookies to track your activity across unrelated third-party websites or build advertising profiles.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that help detect unusual login activity.
  • Functional cookies: Remember your preferences such as language settings and previously visited sections of the platform.
  • Analytics cookies: Collect aggregated, anonymised data about how users interact with the platform so we can identify and fix issues and improve the overall experience.

Managing Cookies

Most browsers allow you to control cookies through their settings. Disabling essential cookies may affect your ability to log in or use core platform features. Disabling analytics cookies will not affect your ability to use the platform but will limit our ability to improve it over time.

GM Akra does not use third-party advertising cookies. We have no relationship with external ad networks that use behavioural tracking.

08 Data Security

GM Akra takes data security seriously and maintains technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or loss. These measures include:

  • TLS encryption for all data transmitted between your device and our servers
  • Encrypted storage for sensitive account and verification data
  • Access controls ensuring that only authorised staff can access personal data, on a need-to-know basis
  • Automated fraud detection systems monitoring for suspicious login and transaction patterns
  • Regular internal security reviews of data handling practices

While GM Akra implements robust security measures, no system can be guaranteed to be completely immune from breach. In the event of a data breach that is likely to affect your rights, we will notify affected users as quickly as practicable and take immediate steps to mitigate the impact.

You also play a role in keeping your data secure. Use a strong unique password for your GM Akra account, do not share your login credentials with anyone, and contact support immediately at [email protected] if you suspect unauthorised access to your account.

09 Data Retention

GM Akra retains personal data for as long as your account is active and for a reasonable period thereafter, in line with the following principles:

  • Active accounts: All personal data associated with an active account is retained for the duration of the account's existence and use.
  • Closed accounts: Following voluntary account closure, core identity and transaction records are retained for a defined period to meet legal recordkeeping requirements and to resolve any outstanding disputes.
  • Verification documents: Identity documents submitted for verification are retained only for as long as necessary to complete verification and satisfy applicable legal obligations, after which they are securely deleted.
  • Support communications: Records of your support interactions are retained for a limited period to assist with follow-up queries and quality assurance.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you individually.

10 Your Rights Over Your Data

As a GM Akra user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

Right to Access

You can request a copy of the personal data GM Akra holds about you at any time.

Right to Correction

If any data we hold about you is inaccurate or out of date, you have the right to request a correction.

Right to Deletion

You may request deletion of your personal data, subject to retention obligations that cannot be waived.

Right to Restrict Processing

You may ask us to restrict how we use your data while a dispute or correction request is being resolved.

Right to Portability

You can request a structured copy of your personal data in a portable format where technically feasible.

Right to Object

You may object to processing of your data for any purpose beyond the essential operation of your account.

GM Akra will respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be fulfilled to protect your account from unauthorised third-party requests.

11 Minors and Age Restriction

The GM Akra platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use the platform.

If GM Akra becomes aware that a registered account is held by a person under 18, that account will be closed immediately and any personal data collected in connection with it will be deleted in accordance with our data retention procedures, subject to any legal obligations that may require us to maintain certain records.

If you believe a minor has registered on GM Akra or accessed an account, please contact us immediately at [email protected] so we can take prompt action.

12 Changes to This Privacy Policy

GM Akra may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.

For significant changes that materially affect how your data is used, we will provide a more prominent notification through the platform or by email to your registered address. Continued use of the GM Akra platform after updated terms have been published constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this page periodically, particularly if you have been away from the platform for an extended period.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please get in touch with the GM Akra team. We are available around the clock and aim to respond to all privacy-related queries promptly.

[email protected]

Support available 24 hours a day, 7 days a week

Data rights requests are handled confidentially

For responsible gaming tools including deposit limits and self-exclusion, visit our Responsible Gaming page. For full platform rules, see the Terms and Conditions.

What We Do to Protect You

Every measure GM Akra takes on privacy is designed around one simple goal – making sure you can enjoy sports betting and gaming in Pakistan with full confidence in how your data is handled.

End-to-End Encryption

All data transmitted between your device and GM Akra – including login credentials, PKR transaction details and personal information – is protected with TLS encryption. What you send stays private in transit.

Secure PKR Payments

Deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer are processed through secure integrations. GM Akra never stores your wallet PIN, bank password or card CVV – authentication stays with your payment provider.

Age Verification Handled Carefully

Identity documents submitted for age and identity verification are used solely for that purpose and stored only as long as necessary. GM Akra does not share verification documents with unrelated third parties.

Minimal Data Collection

We collect only what is genuinely needed to run your account, process your PKR transactions and keep the platform secure. There is no data hoarding – if we do not need it to serve you, we do not ask for it.

You Control Your Data

You have the right to access, correct, download or request deletion of your personal data at any time. Contact our support team and we will handle your request promptly and confidentially.

No Advertising Tracking

GM Akra does not use third-party advertising cookies or share your betting activity with ad networks. Your usage data stays within the platform and is used only to improve your experience and maintain security.

Happy With Our Privacy Policy? Let's Get Started

Create your free GM Akra account and start betting on Cricket, PSL, T20 and more – or try the live casino and fish games. Deposits in PKR via JazzCash and Easypaisa. Adults 18+ only.

Data Protected
JazzCash & Easypaisa
Cricket & PSL
18+ Only